Teleférico Takes Charge of Altavista Refuge with Enhanced Internet Connectivity
The management of the Altavista Refuge, perched at the summit of Teide, is set to be handled exclusively by Teleférico del Pico del Teide. This decision marks a significant step towards revitalizing one of the most notable infrastructures within Teide National Park, which has remained closed since 2020.
Insights into the Tender Process
The Cabildo of Tenerife launched the tender process for the operation and maintenance of the Altavista Refuge in September of last year. This initiative came after the refuge’s closure, which has prompted various proposed reopening dates. Currently, the most optimistic projections suggest that the refuge could welcome visitors again by the summer of 2025.
The tender process was designed to attract multiple bidders, but ultimately, Teleférico emerged as the sole contender. This lack of competition has streamlined the decision-making process, allowing for a more straightforward approach to management and operational planning.
Contractual Framework and Financial Commitment
Teleférico del Pico del Teide is set to manage the refuge under a contract valued at €5,914,724, spanning a period of six years. This contract includes the oversight of 49 accommodation spaces, which are situated at an impressive altitude of approximately 3,200 meters above sea level. The management of such a high-altitude facility presents unique challenges and opportunities, particularly in terms of service delivery and environmental stewardship.
Before the tender was announced, the Cabildo of Tenerife emphasized its dedication to creating a sustainable management model. This model aims to foster public-private partnerships that not only enhance visitor experiences but also prioritize the conservation of the natural environment surrounding the refuge. The goal is to balance tourism with ecological responsibility, ensuring that Teide National Park remains a pristine destination for future generations.
Ticket Pricing and Structure
As the only bidder, Teleférico has not encountered any competitive pressures that might have influenced ticket pricing strategies. The Cabildo of Tenerife had initially established base prices for tickets, which bidders could adjust to stimulate competition. However, Teleférico submitted a viability plan without any proposed discounts, meaning that the final ticket prices will be determined by the Cabildo.

In the first year of operation, the general ticket price is set at €71. This price is expected to increase to €83.61 by the tenth year. For local residents, the initial ticket price will be €29, with a projected rise to €34.15 over the same period. Additionally, federated users, who may include members of various organizations, will see starting prices of €56.80, which will increase to €66.89 by the end of the decade. This pricing structure reflects a commitment to making the refuge accessible while also ensuring the financial viability of its operations.
Enhancing Connectivity with Starlink
A noteworthy aspect of Teleférico’s proposal is the plan to provide internet access at the Altavista Refuge. This initiative is particularly significant given the remote location of the refuge, where reliable connectivity can be challenging. The absence of competing bids has allowed Teleférico to move forward with its ambitious plans without the complications that could have arisen from other bidders.
To enhance connectivity, Teleférico intends to integrate a satellite link through Starlink, which will work in tandem with the existing fiber connection. This dual setup aims to ensure consistent and reliable internet access, even in the event of fiber link failures. By providing this level of redundancy, Teleférico is optimizing data management for various applications, which could include visitor services, operational communications, and even emergency response protocols.
Key points
- Teleférico del Pico del Teide is the sole company managing the Altavista Refuge.
- The management contract is valued at €5,914,724 for a duration of six years.
- The refuge is situated approximately 3,200 meters above sea level.
- General ticket prices will start at €71, increasing to €83.61 over a ten-year period.
- Local residents will pay an initial price of €29, rising to €34.15 by the tenth year.
- Teleférico plans to enhance internet access through the Starlink satellite service.
- The Altavista Refuge has been closed since 2020, with a reopening expected in the summer of 2025.